The path to better succession planning starts with taking a moment to reflect.
Read MorePolicy can be a tool for that care when it's built thoughtfully, and when it evolves with the needs of your people.
Read MoreFolks are quick to say, "I'm not actively looking. I'm happy where I am. I feel lucky to have a job. But..."
Read MoreSo much of being an effective operator is noticing problems early, because groups react differently to problems early on.
Read MoreAnd pretending it's a title or a pay bump without a new set of responsibilities is a disservice to everyone.
Read MoreWe tell bosses that if they choose management as a career, every aspect of the human condition will at some point show up for someone they manage.
Read MoreThat sad, not particularly thoughtful gift with your name on it? That's how many people experience performance review season.
Read MoreThe important decisions you'll make as a boss — or a human — need to be made in the midst of very loud and poorly-timed chaos.
Read MoreA great performance review is not an evaluation conversation, it's an alignment conversation.
Read MoreEither, we're running as fast as we can toward clear targets. Or we're running as fast as we can without clear targets.
Read MoreYours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.
Read MoreYou can't outsource interpersonal connection to the interns, and your team can't outsource it to you.
Read MoreIf we want to understand the nagging sense, the underlying frustration, the thing that's screaming in blinky red lights. We're gonna have to say it out loud.
Read MoreSometimes humans really do need a reality check, that's fair. But if you're going to reality check someone, we suggest starting with the manager in the mirror.
Read MoreOne of the best, most leveraged, most impactful things you can do as a leader is to grow new, excellent leaders.
Read MoreWhen we talk with bosses about their work today, we don't hear about commutes. We don't hear about summer hours, or four-day-work-weeks, either.
Read MoreThe opportunity in July (or whenever your mid-year review period lands) is to go back to the whole point of the exercise.
Read MoreHow do you know? How is it that you can listen to someone talk about work and consistently know what's going to happen next?
Read MoreThe past few years we've swung wildly between utopian and dystopian visions.
Read MoreWe've learned that there are two types of work that are the most prone to getting stuck like this. And there are different tools we've found helpful for getting them unstuck
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