There is no narrative arc more dystopian than insecure people with power and limited accountability. Our tiny headlamp in an otherwise pitch black situation starts with the idea that work can be better.
Read MoreAttaching the word performance to something doesn't automatically make it a good idea. In fact, most of the time when we see performance initiatives announced, they have the opposite of their stated intent.
Read MoreA lot of stuff lives in the "about work and not about work at the same time" bucket. Turns out that organizing humans around complex tasks is messy.
Read MoreThere was a hard call to be made. And Jeff made it. That's not abnormal. Jeff makes a lot of hard calls. He has trained his whole life for just this moment. And this one just went very badly.
Read MoreThe longer you're in a culture of niceness and side-channels and things left unsaid, the more you have to wonder about the conversations happening out of earshot.
Read More"Don't worry, we have a slackbot that does weekly micro-learning prompts on how to use the brakes" is a transparently bad idea.
Read MoreNo one wants to work in an org that's hopeless or doomed.
Read MoreThere's a difference between surviving and thriving.
Read MoreYou can feel lucky to have a job and still want your work to have reasonable hours, pay equity, and the flexibility to deal with family matters on a Wednesday afternoon.
Read More"How do I set goals without a strategy?" Or "How do I get my team working on the right things, when no one has told me what the right things are?"
Read MorePolicy can be a tool for that care when it's built thoughtfully, and when it evolves with the needs of your people.
Read MoreThat sad, not particularly thoughtful gift with your name on it? That's how many people experience performance review season.
Read MoreThe important decisions you'll make as a boss — or a human — need to be made in the midst of very loud and poorly-timed chaos.
Read MoreEither, we're running as fast as we can toward clear targets. Or we're running as fast as we can without clear targets.
Read MoreYours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.
Read MoreYou can't outsource interpersonal connection to the interns, and your team can't outsource it to you.
Read MoreIf we want to understand the nagging sense, the underlying frustration, the thing that's screaming in blinky red lights. We're gonna have to say it out loud.
Read MoreSometimes humans really do need a reality check, that's fair. But if you're going to reality check someone, we suggest starting with the manager in the mirror.
Read MoreOne of the best, most leveraged, most impactful things you can do as a leader is to grow new, excellent leaders.
Read MoreWhen we talk with bosses about their work today, we don't hear about commutes. We don't hear about summer hours, or four-day-work-weeks, either.
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