Posts tagged community
Lower your expectations

We have been to a lot of corporate all-hands, gatherings, conferences, and un-conferences. Some of them have been incredibly well-run. Some of them have been a rolling shit-show. But holy shit what if you did this?

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Day-to-day management in a polycrisis

Yours can be a team where people's humanity has space to coexist with, and even outrank, their productivity. It's worth building that. We're all going to need it.

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What to do when everyone's eyebrows are glowing

You can't outsource interpersonal connection to the interns, and your team can't outsource it to you.

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You can't stand under my umbrella

Staring down a difficult reality and finding your way to acceptance is hard enough. But having a manager conceal that reality from you makes acceptance impossible.

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We don't know what we don't know

Lowering your shields enough to get to real questions is the hard part. But once you have those in hand, there are still a few other mistakes to avoid.

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Behind the scenes at the magic kingdom

We don't need it to be all doom and gloom. But what does it mean when there's no longer space to talk about what's working and what isn't?

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Who gets Humperdinck?

For many bosses, it's clear that the more you look and talk and vibe like Elon, the more permission you'll get to be capricious and abusive and cynical.

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What to do when you're all out of puffins

The bullshit is supposed to be in service of something. Ideally, say, work that you're proud of, whose impact matters to you, and which allows you to live a life you enjoy.

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Doing all the work

Accountability is a big, heavy word. It manages to be about management, and feedback, and operational excellence, and culture all at once.

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The perks are great and the work is fine

Faced with that blandness, a lot of leaders are pushing back-to-office plans. They have nostalgia for the flavour of a packed and humming office, and feel like if people would just get back in there, it would fix things.

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You can't seize the moment with your hands full

Today, our second book comes out. It's an ender chest. It is a full year of these newsletters, from the first lockdown to the anniversary of those lockdowns. It is a place to put down some of what the past 18 months have felt like.

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Just say hybrid because nobody knows

Can we get to a place where we start to reimagine the thing? Whatever the thing is that you miss, you can reinvent it without starting from zero. Pay attention to the ache of the thing that's missing. What was important about it?

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Have you noticed everyone's on their worst behaviour?

People who are frustrated. Sharp. Daring someone to call them on it and spoiling for a fight. If you're managing a group of people, you see it in slack messages. The passive aggressive ones. But also the aggressive aggressive ones.

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Your home office is not a scent-free workplace

Every company is a community that needs rules. And, as bosses, making the rules of engagement clear is our job. That's true whether your company is remote, in-office, or a mix of the two.

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