Posts in Newsletter
What do I tell my team?

Bosses are wondering, “What do I tell my team?” And tucked in it, another question. “What should someone be telling me? Cause no one is and I’m not comfortable winging something this big. I am way out of my depth.”

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The open-faced shit sandwich: improvements on a crappy original

The right way, the only right way, to deliver feedback is to be thoughtful about the context and the individual and the intent of the feedback.

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Actionable feedback, why it matters, and how to get better at giving It

As you’re prepping your review, shift the focus of your feedback from the character attribute to the intended outcome.

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Immigration, hives, and life under NAFTA

My specific flavor of immigration was entirely on the up and up but it meant I spent a bunch of time between formal government designations. While working on my NAFTA work permit several things happened.

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What to do when it all falls apart

Nothing is obvious in a crisis. It’s not obvious to your team that the company will be around in a month. It’s not obvious that you’ll still be there, either.

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What happens in the rooms with no windows

When a coworker starts to cry, it’s natural to freak out. If you’re new to this, and it’s just happened for the first time and you manage this person (and they’re no longer in the room): go ahead.

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You won’t brilliant your way out of this

On the other side of a gut wrenching dose of humility, change can be complete and permanent. You recognize that the only road to high output execution is to bring others along.

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