Psychological safety isn't a workplace full of snowflakes who are too sensitive to get real feedback. It's not about coddling your people. And it's expressly not about avoiding hard conversations.
Psychological safety is the opposite of that. It's, "I know what's expected of me."
Read MoreThank you for 2020. Thank you for forwarding our stuff, and writing us to tell us when it hit. We're trying to make work better for people because we think it's possible and worthy and important.
Read MoreThe bosses we know don't rest very well while their team is in chaos. And many times the people on their teams don't rest, either. Goals are hard work, we know. But they are how we buy ourselves some clarity. And for us, at least, clarity is what lets the rest actually happen.
Read MoreWe talk about power head on. And what it means to be the people who control how work feels. What an awesome responsibility it is. And what happens when leaders fall short. We don't let them pretend it away. We sit in the discomfort of the thing. And that's where our hope comes from.
Read MoreThis week in particular we need you using your sway in the organization to make structural change. We need you managing up and across. Whatever's on that list is going to need action, if your people and your organization are going to make it through winter in one piece.
Read MoreThis is a week to reach for empathy before accountability. Not because accountability doesn't matter. But because you're at risk of mistaking hurt humans for bad employees. That's a mistake we don't want you to make.
Read MoreWe're asking our brains to do a lot of work right now. We're doing our day jobs, caretaking, feeding ourselves, figuring out voting, trying to keep track of the latest public health guidelines, R (and also k), and waiting for updates from the vaccine trials.
Read MoreSo on the one hand, you have employees agitating for a more complete view of how their employers' activities impact the world. And on the other you have CEOs hoping that no one will notice those impacts.
Read MoreIf you don't need to quit during a pandemic, this one isn't for you. The rest of you who are still here, welcome. This is the unofficial guide for how to quit your job during a pandemic.
Read MoreWhat's the opposite of social distance? It's not social closeness. It's social spontaneity. Those serendipitous moments of inspiration and collaboration. Those happen most when humans are in close proximity to other humans.
Read MoreThere has never been a time when people were more ripe for change. You have an entire world, tilted sideways. And the optimistic part is that you can only get transformation when people are receptive to change.
Read MoreThe desire of the HR team to feed the people in their organizations comes from a good place. And they're right, of course. We're all walking around hungry and tired. And leave it to the people in charge of people to notice first.
Read MoreTo run the tapes is to review past performance - yours or someone else's - to see what you can learn from it. To run, and re-run, the metaphorical or literal video tape.
Read MoreFor those of you who see yourself in the 40% and falling camp, though, it's time to see it for what it is. If it's genuinely changeable and you have the energy and the commitment to change it, we're rooting for you. If it's not changeable, though. Well.
Read MoreWhat is the choice you can make that feeds your community? Of the available options, even if they'll never hear about it either way, which is the one you'd be proud for your community to know about? Do that one.
Read MoreAs we start to look toward what happens next, we're thinking a lot about the asterisk. And what it means that the people in charge think everything is fine.
Read MoreOur Black readers don't need us to tell them anything about how to fight the oppression they face. That's not our lane. But we're hearing from non-Black bosses that they don't know what they should do.
Read MoreThere’s a lot of bosses trying to figure this one out right now. Their people aren’t where they can see them. So they ask the very silly, surface level, unexamined, first-time-working-with-remote-folks question. How do I know they’re working?
Read More8 weeks ago things here in Toronto started to shut down. And if they'd only shut down for a week or two, maybe we all could have gone back to what it was. But it's been two months. You're different than you were. We all are.
Read MoreYour ability, your team's ability, your organization's ability to survive a crisis like this starts when you accept it for what it is.
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