Find the through-line or make one
May 1, 2024
“How do I set goals without a strategy?” Or “How do I get my team working on the right things, when no one has told me what the right things are?”
Archives
If you’re doing their job, who’s doing your job?
April 17, 2024
The cure for a structurally overwhelmed team is a better structure. It’s clarity about what matters most, and permission to hand off or put down the work that doesn’t.
The workplace fight worth having
April 3, 2024
Policy can be a tool for that care when it’s built thoughtfully, and when it evolves with the needs of your people.
Everyone’s favourite face tattoo
March 20, 2024
The neat part about client-ready and exec-ready hides in the 3000 words behind the hyphenation.
No, but phrased in the form of a question
March 6, 2024
If we want to be continue to operate in this new context, our work has to change, too.
That’s not how any of this works
February 21, 2024
The problem is that most advice about work is wrong, and usually for the same reason.
Whose job is it?
February 7, 2024
Folks are quick to say, “I’m not actively looking. I’m happy where I am. I feel lucky to have a job. But…”
You already know how your year is going
January 24, 2024
So much of being an effective operator is noticing problems early, because groups react differently to problems early on.
Director means something
January 10, 2024
And pretending it’s a title or a pay bump without a new set of responsibilities is a disservice to everyone.
If it’s urgent, call my cell
December 27, 2023
We tell bosses that if they choose management as a career, every aspect of the human condition will at some point show up for someone they manage.
What to do with a gift you can’t return
December 13, 2023
That sad, not particularly thoughtful gift with your name on it? That’s how many people experience performance review season.
I’ll call you from the car
November 29, 2023
The important decisions you’ll make as a boss — or a human — need to be made in the midst of very loud and poorly-timed chaos.
Build Something Better
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